Court rules and etiquette

Short version: turn up on time, leave on time, and be kind to the people waiting.

Booking

Your court is yours for the time you booked. Play stops at the end time so the next booking can start punctually.
Cancel or move your booking free of charge up to 2 hours before it starts, using the link in your confirmation. After that, please call us so we can offer the court to someone else.
Up to 2 upcoming bookings per phone number. It keeps courts available rather than held.
Repeated no-shows without a call may mean we ask you to book by phone in future. We would much rather you cancelled - it costs you nothing.
Nothing is charged online. Pay at the desk when you arrive, by cash, GCash or Maya.

Non-marking court shoes only. Running shoes and anything with a dark sole damage the surface.
Water only on court. Food, sports drinks and anything sticky stay off the playing surface.
Call the score before each serve. It sounds formal, and it prevents almost every argument.
If a ball comes onto your court, call "ball on" and stop the rally. Return balls by rolling them, not hitting them.
Walk behind courts in play, and wait for a rally to finish before crossing.
Keep the noise reasonable. It is a recreational venue in a neighbourhood.

Pickleball takes about ten minutes to learn. Loan paddles and balls are available at the desk, so you do not need to buy anything to try it.
Doubles is how most recreational play is organised - four people, one court. Two works fine for singles.
The kitchen is the seven-foot zone either side of the net. You may not volley while standing in it. That is the one rule that surprises everyone.
Serve underhand, diagonally, and let it bounce once on each side before anyone volleys. The rest you can pick up as you go.

Warm up before you play. Pickleball involves more sudden stopping than it looks like it does.
Tell staff about any injury or hazard - a wet patch, a loose net, a crack in the surface - straight away.
Under-16s must be accompanied by an adult.
Play stops in lightning or heavy rain. If we call it off, your booking is moved or refunded, whichever you prefer.